Pro not working / no replies on mails / require REFUND

Hello,

I understand from posts from other users that this is not a "technical" issue, but i am afraid there is absolutely no other customer support conversation possible at this time.

I purchased MDB5 Pro package on sunday 28th of february. Untill this day i still have no access to gitlab or i cannot access code snippets in the pro sections. I have wrote 3 mails in the past 2 weeks to address this problem to the email as was mentioned in this forum to other users. There simply is not even a reply. I hope you can understand that if you pay 500 euro for a product that you expect some return. There is always an error possible, but if no reaction even comes to mails then there are bigger problems at hand.

I hope you can understand that my trust in this product has dropped below zero. Since after 2 weeks i have still not been able to use it properly, i expect that the following action will be taken: delete my subscription and reimburse me in full.

I also suggest that you do look into the "technical" aspect of the problem, seeing as it seems to occur with multiple people.

I expect a positive response on this matter so that i can close it and we can part ways on a friendly basis.

Thank you in advance.