Receiving error when trying to renew license

Topic: Receiving error when trying to renew license

duckjones pro premium asked 11 months ago

I can't seem to renew my MDB React license. I received a link to renew, I signed in and clicked the "Renew" button next to my product, but I get an "Internal Server Error" message. I'm guessing since I can't seem to find anywhere to update my credit card info that it's likely an expired card issue, but I can't find anywhere to update it or any support contact info for me to reach out to.

Mateusz Leciejewski staff pro premium priority commented 11 months ago

Dear @duckjones,

could you please try again? Since we do not support the 1 person & 1 project small bundle package, it is not possible to renew it. I changed it for a version that can now be extended.

KInd regards, Mateusz

duckjones pro premium commented 11 months ago

It worked, thank you!

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Resolved

Specification of the issue

User: Pro
Premium support: Yes
Technology: React
MDB Version: 4.26.0
Device: iMac
Browser: Chrome
OS: Mac OSX
Provided sample code: No
Provided link: No

duckjones

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These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the websites, you cannot refuse them without impacting how our websites function. You can block or delete them by changing your browser settings.

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