Renewal Process


Topic: Renewal Process

artnunez pro premium asked a year ago

I click the renew button from my account page. Nothing happens. How do I renew if clicking renew button does nothing?


Sebastian Kaczmarek staff pro premium commented a year ago

Can you see any console errors?


Mateusz Leciejewski staff pro premium priority commented a year ago

Dear @artnunez,

We apoologies for the inconvenience.

I split your order for the products you had in the package you bought a year ago, so the problem with renewal should disappear. Try to renew the license now.

If you have any questions, please let us know.

Best regards, Mateusz


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Status

Open

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: Computer
  • Browser: Any
  • OS: Any
  • Provided sample code: No
  • Provided link: No
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