Topic: License renewal problem "We're changing our licensing structure and it affects you"
tomasz1253
pro premium asked 10 months ago
Dear Sir/Madam,
I recently got an email from you with the following title "We're changing our licensing structure and it affects you", I wanted to get access to jQuery premium templates with a 70% price deduction, therefore, I logged in and proceed according to instruction.
However, after my payment Was completed I was charged as I bought a normal license for 1 user and I don't have access to premium templates, during payment procedure I got an error with the information that the session has expired, however, I was doing everything quickly.
The payment was done today 24 May, I'm sorry, but I want access to a new premium jQuery license with templates, or I have to ask for a refund.
Regards, Tomasz
Filip Kapusta
staff pro premium answered 10 months ago
Please check your orders you should find the download access there: https://mdbootstrap.com/profile/my-orders
If you encounter any issues, please try to refresh your cache.
tomasz1253 pro premium commented 10 months ago
Thank you, it's working and I can see MDB Pro Template pack! :)
Closed
This topic is closed.
Closed
- User: Pro
- Premium support: Yes
- Technology: jQuery
- MDB Version: 4.18.0
- Device: laptop
- Browser: chrome
- OS: linux
- Provided sample code: No
- Provided link: No