License renewal problem We're changing our licensing st


Topic: License renewal problem "We're changing our licensing structure and it affects you"

tomasz1253 pro premium asked 10 months ago

Dear Sir/Madam,

I recently got an email from you with the following title "We're changing our licensing structure and it affects you", I wanted to get access to jQuery premium templates with a 70% price deduction, therefore, I logged in and proceed according to instruction.

However, after my payment Was completed I was charged as I bought a normal license for 1 user and I don't have access to premium templates, during payment procedure I got an error with the information that the session has expired, however, I was doing everything quickly.

The payment was done today 24 May, I'm sorry, but I want access to a new premium jQuery license with templates, or I have to ask for a refund.

Regards, Tomasz


Filip Kapusta staff pro premium answered 10 months ago

Please check your orders you should find the download access there: https://mdbootstrap.com/profile/my-orders

If you encounter any issues, please try to refresh your cache.


tomasz1253 pro premium commented 10 months ago

Thank you, it's working and I can see MDB Pro Template pack! :)


Status

Closed

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: jQuery
  • MDB Version: 4.18.0
  • Device: laptop
  • Browser: chrome
  • OS: linux
  • Provided sample code: No
  • Provided link: No