Direct download to up-to-date MDB Pro files

Topic: Direct download to up-to-date MDB Pro files

magikweb asked a year ago

Expected behavior

Being able to download the files in the Orders section (or elsewhere).

Actual behavior

The files are outdated according to the changelogs. There seems to be a way to download them only through Gulp (which we do not use for our projects).

Thank you for any follow-up!

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Mateusz Leciejewski staff pro premium priority answered a year ago

0 0 Best answer

Dear @magikweb,

The package you owned were outdated because we do not support it anymore.

I switched products in your order, so please check if everything is alright, and you can renew it now

Best regards, Mateusz

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magikweb answered a year ago

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Thank you! We now have the right product in our cart, but upon paying, we get a server-side "Gateway Time-out". I guess it's because the website is too slow at the moment. We'll retry another time.

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magikweb answered a year ago

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Actually, we were charged twice even though there was an error both times. Would it be possible to refund one of them please?

Mateusz Leciejewski staff pro premium priority commented a year ago

@magikweb of course, I've forwarded your case to our financial department. Usually, refunds go through within a few days, so please expect money on your account within few next days.

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Answered

Specification of the issue

User: Free
Premium support: No
Technology: jQuery
MDB Version: 4.8.11
Device: PC
Browser: Chrome
OS: Win 10
Provided sample code: No
Provided link: No

magikweb

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Agreement

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These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the websites, you cannot refuse them without impacting how our websites function. You can block or delete them by changing your browser settings.

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