GITLAB ISSUES - i wait response ... more then few month


Topic: GITLAB ISSUES - i wait response ... more then few month

Karman40 pro premium asked 9 months ago

Dear MDB!

There are more than 10 issues above on the gitlab, including several months old and not a single response! When I bought it, it wasn’t advertised and by the way, I can’t find a part that wouldn’t have something wrong with it.

Do they want to do these in the foreseeable future or will they refund the price of the PRO package?


Arkadiusz Idzikowski staff answered 9 months ago

We try to answer in the GitLab/Github/Stack Overflow issues as often as we can, however, the top priority is always the topics posted on our support forum. If you would like to report an urgent issue, please consider creating a new topic in the Angular category.


Karman40 pro premium commented 9 months ago

ok, thanks for your help!


Karman40 pro premium commented 9 months ago

Can I only buy premium support separately? If so, why would it be worth it to me? Would bug fixes come faster?


Arkadiusz Idzikowski staff commented 8 months ago

Thank to premium support your topic will be checked first, before other support tickets, but it's not possible to buy it separately. The priority of fixing bugs is set according to their impact on the library.


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Status

Resolved

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: Angular
  • MDB Version: 9.3.1
  • Device: Dekstop
  • Browser: Web
  • OS: WIN10
  • Provided sample code: No
  • Provided link: Yes