.o_livechat_button {
    position: fixed;
    bottom: 0px;
    right: 6px;
    min-width: 100px;
    cursor: pointer;
    white-space: nowrap;
    background-color: rgba(60, 60, 60, 0.6);
    font-family: 'Lucida Grande', 'Lucida Sans Unicode', Arial, Verdana, sans-serif;
    font-size: 14px;
    font-weight: bold;
    padding: 10px;
    color: white;
    text-shadow: rgb(59, 76, 88) 1px 1px 0px;
    border: 1px solid rgb(80, 80, 80);
    border-bottom: 0px;
    border-top-left-radius: 5px;
    border-top-right-radius: 5px;
    z-index: 5;
}

.o_thread_window {
    z-index: 1002; // to go over the navbar
    .o_thread_date_separator {
        display: none;
    }

    .o_livechat_rating {
        /* Livechat Rating : feedback smiley */
        flex: 1 1 auto;
        overflow: auto;
        padding: 15px;
        font-size: 14px;

        .o_livechat_no_feedback {
            text-decoration: underline;
            cursor: pointer;
        }

        .o_livechat_rating_feedback_text {
            margin-top: 65px;
        }

        .o_livechat_rating_choices {
            margin: 40px 0;

            > img {
                width: 65px;
                opacity: 0.60;
                cursor: pointer;
                margin: 10px;
                &:hover, &.selected {
                    opacity: 1;
                }
            }
        }

        /* feedback reason */
        .o_livechat_rating_reason {
            margin: 10px 0;
            display: none; /* hidden by default */

            > textarea {
                width: 100%;
                height: 70px;
                resize: none;
            }
        }

        .o_livechat_rating_reason_button > input {
            float: right;
        }
    }
}